GENERAL TERMS AND CONDITIONS LUNA MEDIA

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These general terms and conditions apply to all offers, quotations, invoices, and agreements whereby Luna Media, located in Venlo, provides services as a freelance graphic designer. By entering into an agreement with Luna Media, the client accepts these general terms and conditions.

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1. Definitions

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1.1 Luna Media: the sole proprietorship registered in the Netherlands, specializing in graphic design. 1.2 Client: the natural or legal person who enters into an agreement with Luna Media. 1.3 Agreement: any agreement established between Luna Media and the client, including amendments and additions thereto. 1.4 Services: all graphic design services offered by Luna Media.

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2. Quotations and Offers

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2.1 All quotations, invoices, and offers from Luna Media are non-binding and valid for 14 days unless otherwise indicated. 2.2 An agreement is concluded at the moment the client agrees in writing to the quotation or invoice from Luna Media.

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3. Execution of the Agreement

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3.1 Luna Media will execute the agreement to the best of its knowledge and ability in accordance with the requirements of good craftsmanship. 3.2 The client ensures that all data necessary for the execution of the agreement are provided to Luna Media in a timely manner. 3.3 Luna Media has the right to have certain work performed by third parties if this is necessary for proper execution of the agreement.

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4. Prices and Payment

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4.1 All prices are exclusive of VAT unless otherwise stated. 4.2 Payment must be made within 14 days of the invoice date unless otherwise agreed. 4.3 If the client fails to make timely payment, the client is in default by operation of law, and Luna Media is entitled to charge statutory interest. 4.4 All costs incurred by Luna Media to fulfill its claim against the client are at the client's expense.

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5. Modifications and Cancellations

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5.1 Modifications to the originally concluded agreement between the client and Luna Media are only valid after both parties have confirmed them in writing. 5.2 Cancellation of the agreement by the client must be done in writing. If the client cancels the agreement, the client is liable for a cancellation fee, depending on the time of cancellation and the work already performed.

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6. Delivery Periods

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6.1 All delivery periods mentioned by Luna Media are indicative and cannot be considered final deadlines.

6.2 Exceeding a delivery period does not entitle the client to compensation or dissolution of the agreement unless there is intent or gross negligence on the part of Luna Media.

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7. Intellectual Property Rights

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7.1 All materials and designs developed by Luna Media remain the property of Luna Media unless otherwise agreed in writing. After full payment, the client has as many rights as Luna Media to the developed materials and designs. 7.2 The client obtains a non-exclusive right to use the designs and materials delivered by Luna Media, provided all financial obligations have been met. 7.3 The client is not allowed to modify the designs delivered by Luna Media without prior written permission from Luna Media. 7.4 Luna Media will always ask for written permission from the client before sharing the design online on social media channels.

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8. Liability

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8.1 Luna Media is only liable for direct damage resulting from intent or gross negligence in the execution

of the agreement. 8.2 The liability of Luna Media is in all cases limited to the invoice amount of the relevant agreement or the amount paid out by the insurer of Luna Media. 8.3 Luna Media is not liable for indirect damage, including consequential damage, lost profits, missed savings, and damage due to business interruption.

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9. Force Majeure

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9.1 Luna Media is not obliged to fulfill any obligation if it is prevented from doing so due to force majeure.

9.2 Force majeure is understood to mean any circumstance independent of the will of Luna Media that prevents the fulfillment of obligations towards the client in whole or in part.

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10. Applicable Law and Disputes

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10.1 All legal relationships between Luna Media and the client are governed by Dutch law. 10.2 Disputes will be submitted exclusively to the competent court in the district where Luna Media is established, unless mandatory law designates another competent court.

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11. Retention Period of Brand Materials

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11.1 After the collaboration ends, the client is responsible for retaining and managing all received brand materials. 11.2 Luna Media retains the brand materials for a maximum of one year after the termination of the collaboration agreement. After this period, Luna Media cannot be held liable for the loss of these materials.

The client remains responsible for their brand materials at all times.

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Contact Information: Luna Media, attn.

Luna Geeraets Website: www.luna-media.nl Email: luna@lunadesignstudios.nl

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These terms and conditions are filed with the Chamber of Commerce and can be modified by

Luna Media at any time. The most recent version of the general terms and conditions always applies.